-DUE TO TODAY’S CURRENT EVENTS MAIL CARRIERS CAN TAKE LONGER TO DELIVER. PLEASE BE PATIENT AND CHECK YOUR EMAIL FOR TRACKING NOTIFICATIONS BEFORE CONTACTING US
Below are Some Support Questions and Answers as Well as badbassdesigns.com and Fiddler Creek Graphics Terms and Conditions
Can I Cancel/Return My Order? – No Due to the custom nature of our products they are not returnable. Please contact us for proofs before ordering if you are not sure you will like the design and or color. ALL SALES ARE FINAL!
Can I Change My Order? – Maybe, Please contact us via email or phone for further details FiddlerCreekHelp@gmail.com or 404-583-0801
I Input The Wrong Shipping Address When I Made My Order Or My Order Was Returned To Sender – Please email or call us ASAP. If your order is shipped to the incorrect address we do not offer refunds or replacements. If your order is returned to us due to an insufficient address, we can reship your package with the buyer paying for the reshipping cost. We cannot refund orders that were sent to the incorrect address or that were returned to the sender if the addressing mistake was made by the buyer. If we receive your order back in the mail, the buyer has 90 days from the date of return to claim the package. Unfortunately, this isn’t our favorite option but it is necessary to keep things running smoothly and give us the ability to provide the most customizable graphics.
My Decal Arrived Damaged – Please take pictures before separating the transfer tape and contact us via FiddlerCreekHelp@gmail.com or 404-583-0801
I Messed up my Decal Installing it- Contact us with pictures we may can provide a discount on a replacement.
How can I Track my order? – Orders typically take a few days but to 2 weeks to ship, once shipped MOST of our orders will receive a tracking number upon shipment at the provided email address.
Why Is My Order Taking So Long? – We offer millions of combinations of decals as well as custom one-off decals. Because of this, we print each order as we receive it, and we do not keep any decals in stock
I Need a Different Size, Color, Or Design Than What is Listed on the Shop Page, Can I Create a Custom Order? – Yes! We can create about anything, just email us at BadBassCustoms@gmail.com
What Are The Different Shipping Options? – See Below
Economy – Envelope or box, DOES NOT COME WITH TRACKING, NEITHER FIDDLER CREEK OR THE BUYER WILL HAVE A WAY TO TRACK THESE PACKAGES
FIRST CLASS WITH TRACKING – First Class with tracking in an envelope or box whichever we believe fits your order the best. You will receive a tracking number via email when your order ships, (THIS MAY BE UP TO TWO WEEKS AFTER ORDER DATE)
FIRST CLASS WITH TRACKING AND DELIVERY INSURANCE – Same as first-class however if your order is indicated not to be delivered via USPS tracking module IE stays in one location that is not its delivery destination for more than 1 week, we will get another package to you no questions asked. IF YOUR ORDER IS DELIVERED AND INDICATED AS SUCH VIA USPS TRACKING APP, THIS DOES NOT COVER REPLACEMENT OR REFUNDS.
TERMS AND CONDITIONS
Fiddler Creek Graphics and BadBassDesisgns.com reserve the right to change and update these terms at any point. The most up to date version will be available on badbassdesigns.com
Feel Free To Contact Us And We Will Try And Answer Any Questions
Call Or Text: 404-583-0801 Mon-Sat 7 AM – 9PM